Meeting Materials

2015

June 15, 2015

• Agenda
• ITIL Knowledge Management
• UW Connect Service Management Service

May 18, 2015

• Agenda
• Enterprise Architecture

April 13, 2015

• Agenda

March 16, 2015

• Agenda
• Customer Experience Survey
• Telecom Refresh

February 23, 2015

• Agenda
• UW-IT FY16 Project Portfolio Prioritization
• Software License Proposal

January 26, 2015

• Agenda
• Service Catalog Management

2014

December 15, 2014

• Agenda
• Shared IT Services in Health Sciences
• Service Management as a Service
• NET+Cloud Services Program

November 17, 2014

• Agenda
• ITIL and IT Service Management at UW
• Metrics and Reporting
• Briefing on the Technology Recharge Fee

October 20, 2014

• Agenda
• Enterprise Data Warehouse Services Update
• UW Connect Update and Key Performance Indicators

June 16, 2014

• Identity and Access Management Essential Work

May 19, 2014

• Top Five and Sunset Recommendations
• Research Computing
• Incident Management

April 21, 2014

• Academic
  Services

2013

November 18, 2013

• Presentation
• Managed Servers ASA Extract FY14

September 16, 2013

• Agenda

August 12, 2013

• ServiceNow presentation

April 15, 2013

• Agenda

February 26, 2013

• Top Five Report: New IT services or changes to existing services that would have significant impacty at the UW

2012

October 26, 2012

• Agenda/Presentations
• Annual Service Assessment Template