UW Information Technology

Self-Sustaining Services & Rates

Additional IT services are offered by UW-IT on a self-sustaining basis (at an additional fee). The rates for these have been approved and became effective July 1, 2016. The service offerings and rates are as follows:

  • Self-sustaining service rates: FY 2016 Self-Sustaining Service Rates (PDF)
  • Detailed service offerings and rates: UW-IT Service Catalog

Refund Policy

UW Information Technology (UW-IT) strives for accuracy in billing but recognizes that discrepancies may occur. At a customer’s request, UW-IT will review a charge when notified within 90 days of the charge appearing in MyFinancial.desktop (MyFD). If it is determined that the charge was made in error by UW-IT, a reverse charge will be issued to refund the customer. Request a refund.


For additional information, please contact UW-IT at 206-221-5000 or help@uw.edu.